What can I do as a tenant if I am charged more than the rent increase allowance on or after October 17, 2024?

If you believe that you are overcharged, you should first contact your landlord to discuss the increase in your rent. If it is not resolved, then contact PGC311 to report your complaint. You will need to provide a copy of your lease and any notice of rent increase or proof of a rent increase. Any additional information requested by DPIE must be promptly submitted. Until a Rent Stabilization Complaint is resolved and/or adjudicated, a tenant must continue to pay rent according to the lease.

Related questions