When can I report a missed collection?

NO, white goods/large appliances or scrap tires MUST be scheduled for curbside bulky trash collection by calling PGC311 or online www.pgc311.com. A list of white goods/large appliances items and acceptable vs. non-acceptable bulky trash items can be found here.

Residents residing in a townhome community must place their one (1) or two (2) standard bulky items or bags at the curb in front of their townhome (or their assigned parking space) for pickup. The hauler will not collect items in a common area or grounds.

The County provides curbside bulky trash, composting, electronics recycling, scrap metal, single-stream recycling and trash, yard trim, white goods/appliances, and scrap tire collection.  Some collections are available by appointment only and can be scheduled by contacting PGC311.com or calling 311.  

Plastic bags are not accepted in composting or recycling collections.  For additional information about food scraps composting, visit mypgc.us/clearthecurb.

To report a missed bulky collection, please contact PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

You can only set out two (2) standard bulky items NEXT to the trash cart each week on your regularly scheduled collection day until all items are serviced. All bulky items MUST BE NEXT TO THE TRASH CART for collection.

The list of acceptable materials includes:

• Carpet and padding (Limit of carpet and padding is 324 sq. ft. - rolled and tied on ends)
• Doors and cabinets
• Furniture: sofas, coffee tables, bed headboards/footboards, dressers, tables, chairs, etc.
• Mattresses and box springs (must be covered in protective plastic encasement)
• Water heaters and push lawnmowers (Remove the gas tank and drain the oil from lawnmowers)
• No more than four (4) large bags of smaller household items such as knick-knacks, home décor, and small kitchen appliances (i.e., toaster ovens, toasters, blenders, air fryers, crock pots) can be set out instead of two regular bulky items. The four (4) large bags count as the four (4) maximum bulky items that can be set out on trash collection day

Residents may still bring any large bulky items directly to the Brown Station Road Sanitary Landfill for proper disposal. Residents driving a passenger vehicle or SUV will not be charged. Residents driving a pickup truck will incur a nominal fee of $10. Small bulky items that fit in a trash bag may be disposed of at the Convenience Drop-off Centers located on Missouri Avenue and Brown Station Road. Please consider donating your usable items in good condition to a charitable organization before placing them at the curb. To view a list of organizations that accept large bulky items and other reuse alternatives, view our Reuse/Recycling Alternatives.  

Clear the Curb waste collections includes all services offered to residents receiving County-contracted collection services or who pay a fee for bulky trash removal. These services include regular trash, recycling, organics, yard trim, and the new, improved bulky trash collection program. Residents who only pay for bulky trash removal will still need to schedule collections through PGC311: online at mypgc.us/pgc311 or by dialing 3-1-1 (if in the County) or 301-883-4748 (if out of the County). 

Your trash hauler will only remove/collect four (4) standard bulky items from the curb per your weekly trash collection. Any additional items placed curbside will not be collected. If other items placed at the curb are not collected, you will be expected to bring the items back into your home until the following week’s trash collection day.

Allowing residents to set out two items per week with their regular trash will allow residents to dispose of unwanted items in a timelier manner, which cuts down on wait time, the temptation to illegally dump, and the backlog in a critical service.